The Department of Telecommunications (DoT) wants caller IDs to be available by default for all customers, as per a back-reference it sent to the Telecom Regulatory Authority of India (TRAI) in September this year.
In its push for default CNAP implementation, DoT suggests that any user who does not want the service can ask telcos to disable it for them as per the procedure.
This comes after TRAI recommended the introduction of the Calling Name Presentation supplementary service (CNAP) service on the Indian telecommunication network in February last year.
For context, CNAP is a service offered to the called party that provides the name information associated with the calling party. Essentially, if you get a call from an unknown number, CNAP will show you the name attached to that number based on the information given by the caller in their application for a SIM card. Importantly, TRAI had recommended that telecom companies should provide CNAP services to customers when they request it (as a supplementary service). And instead of pushing back against DoT’s demand for default service, TRAI has simply noted the reference.
Since the recommendations, there were reports of Airtel, Jio and Vodafone Idea (Vi) conducting trials for the caller IDs in Haryana and Mumbai for 4G/5G users. Most recently, soon after TRAI released the details of the back reference, Vi and Jio are piloting the caller ID service again in Haryana, according to an Economic Times report.
Pertinently, DoT notes in the reference that telecom companies have successfully conducted trials and assessments of CNAP for 4G and above.
Other aspects of the recommendations that the DoT has sought changes in:
On the supplementary nature of CNAP:
The government raised an issue about CNAP being a supplementary service, to which TRAI emphasised that authorities like the International Telecommunication Union (ITU) and European Telecommunication Standards Institute (ETSI) have both defined the service as such.
Further, TRAI highlights the definition of what constitutes as a supplementary service. As per the ITU’s 1988 recommendation, a supplementary service “modifies or supplements a basic telecommunication service”. It adds that: “It must be offered together with or in association with a basic telecommunication service.”
Based on this, and the ITU and ETSI’s definitions of CNAP-like services, TRAI reiterates that CNAP is a supplementary service.
Immediate implementation of CNAP for 4G/5G users:
Accepting TRAI’s model for CNAP implementation, DoT says that telcos should implement CNAP for 4G and higher technology cellular mobile subscribers immediately.
For other mobile users, DoT says that the service may be carried out after circuit switched technical feasibility in networks is achieved. For context, CS is used to provide services to 2G and 3G mobile users.
Take up device-level implementation with the IT Ministry:
In…
Source link
Disclaimer
We strive to uphold the highest ethical standards in all of our reporting and coverage. We blogs.grocliq.com want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.
Website Upgradation is going on for any glitch kindly connect at [email protected]
