Maharashtra has announced a state-wide rollout of MahaCrimeOS AI, expanding the system from a pilot in Nagpur district to all 1,100 police stations across the state.
The AI tool assists police in analysing cybercrime complaints, drafting first information reports (FIRs) and legal notices, and suggesting investigation pathways. However, researchers caution that embedding generative AI directly into investigative workflows raises unresolved risks around hallucinations, bias, data governance and fair-trial rights.
“Use of AI in law enforcement needs to be preceded by an assessment of potential risks,” said Dona Mathew, a researcher at the Digital Futures Lab, particularly when systems are expected to analyse complaints or guide investigations.
What Does the AI System Do?
MahaCrimeOS AI allows police officers to upload unstructured inputs, including cybercrime complaints, chat messages, bank records, screenshots and handwritten notes. The system works across English, Hindi and Marathi.
Cybersecurity firm CyberEye built the platform using Microsoft Foundry and Azure OpenAI Service, while securing it through Microsoft Defender for Cloud. The system uses large language model-based analysis to extract information from unstructured material, generate drafts of FIRs and official requests, and suggest investigative workflows.
The platform also drafts official requests to banks, telecom companies and online platforms, including requests for account freezes, call detail records and account takedowns. It tracks responses from these entities within the same interface.
MahaCrimeOS AI further provides access to criminal law databases and open-source intelligence, enabling investigators to link cases, identify patterns and surface potential connections between complaints. Officers interact with the system through a dashboard that displays active cases, pending actions and incoming responses, and can query the system on how to proceed at different stages of an investigation.
Overall, these features mean the platform does more than automate paperwork. Instead, it influences investigative decision-making by analysing material and recommending next steps.
Why the State Is Deploying It?
Cybercrime complaints have risen sharply in recent years. For context, government data cited by the Indian Cyber Crime Coordination Centre shows that authorities recorded over 2.26 million cybercrime complaints across India in 2024.
Police officials involved in the Nagpur pilot say MahaCrimeOS AI reduced the time spent on routine investigative work. According to these officials, tasks that earlier took months now take days, allowing individual officers to handle multiple cases simultaneously.
Against this backdrop, the Maharashtra government has cited capacity constraints to justify deploying AI tools in cybercrime investigations. The state has also argued that investigations requiring coordination with multiple banks, telecom providers…
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