You can access the declaration here.
Amazon Seller Services Private Limited submitted its dark pattern self-declaration to the Central Consumer Protection Authority (CCPA) on February 19, 2026, months after the 90-day deadline set by the CCPA’s June 5, 2025 advisory, which asked all e-commerce platforms to self-audit for dark patterns and submit compliance declarations. Amazon had reportedly requested additional time before filing.
The letter claims “substantial conformity” with the 2023 Dark Patterns Guidelines but names no methodology, findings, or interface changes made.
MediaNama reviewed Amazon’s app on April 9, 2026 and found multiple dark patterns:
False urgency: False urgency is a dark pattern in which platforms create an artificial impression of limited time or stock to push consumers into making faster purchase decisions. The CCPA’s 2023 guidelines specifically prohibit this. MediaNama found:
- Multiple products carried “Limited time deal” labels with no expiry time disclosed, giving no indication of when the deal actually ends.
The ROSIER A2 Gir Cow Ghee carries a “Limited time deal” label with no expiry time disclosed, April 9, 2026.
Interface interference: Interface interference refers to design elements that disrupt a user’s purchase journey to serve the platform’s commercial interests over the consumer’s intent. MediaNama found:
- After clicking “Proceed to Buy,” Amazon displayed a “Need anything else?” screen pushing additional products before the payment page loaded, inserting a sales prompt at the point of highest consumer commitment
Amazon displays a product recommendation screen after a user clicks “Proceed to Buy” but before the payment page loads, April 9, 2026
Payment steering: Payment steering refers to design that nudges users toward specific payment methods without explicit consent. MediaNama found:
- The payment screen pre-selected an HDFC debit card under a “Recommended” label
- Amazon Pay Balance carried a “Featured” label with no explanation for either designation
Amazon’s payment screen pre-selects a payment method and labels another as “Featured” without disclosing why, April 9, 2026
Forced action: Forced action refers to design that compels users to sign up for additional services or subscriptions to access a product or saving. MediaNama found:
- On the cart page, Amazon displayed “Save 5% more with Subscribe & Save” as a link on the Sleepy Owl French Vanilla Cold Brew Coffee product
- Clicking the link triggered a Subscribe & Save pop-up prompting users to set up auto-deliveries, with “Subscribe” as the highlighted yellow button and “No thanks” as a plain, de-emphasised alternative
Amazon’s cart page prompts users to set up auto-deliveries with Subscribe highlighted as the primary action, April 9, 2026
Note: Amazon’s declaration covers only its e-commerce platform. Prime…
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