Are you spending hours on client reporting every month, only for your stakeholders to skim it, dismiss the numbers, or ignore your recommendations?

When reports don’t drive action, you lose more than time. Budget approvals, strategic influence, and client trust are all compromised.

Here are five ways to make sure your PPC report doesn’t just get read, but actually moves your audience to take action.

1. Start with your audience, not the data

When building a report, it’s easy to get lost in the data – dozens of metrics, multiple platforms, endless ways to slice performance.

The instinct is to ask, “What data can I show?” 

But that approach creates reports that highlight numbers instead of driving decisions.

A better question is, “Who needs this, and what will they do with it?”

What does your reader need to understand or act on? 

To borrow from the Jobs-to-Be-Done framework – what is this report being “hired” to do?

  • What decisions are your stakeholders responsible for making?
  • What questions do they expect answered?
  • Which goals and KPIs do they need to monitor?
Identify and interview your audienceIdentify and interview your audience

Once you understand the job your report is meant to do, you can reverse-engineer what belongs in it.

For example:

  • A CMO focused on connecting ad spend to revenue and competitive position will want to see ROAS, market share, and year-over-year growth.
  • An ecommerce manager focused on product mix will care more about category performance, inventory, and seasonal trends.

Off-the-shelf templates and automated reports can’t answer those questions for you – only direct conversations with stakeholders can. 

You don’t need to wait for a new client kickoff to do this. 

Check in with your current stakeholders to confirm your reports still reflect what matters most to them.

2. Establish the source of truth

If you manage platforms like Google Ads and Microsoft Ads, you’re likely reporting on engine numbers.

But engine numbers aren’t always the “source of truth.” 

Sometimes they’re only directionally accurate. Other times, they barely correlate with actual performance.

Here’s the risk when you don’t define that source upfront: you build and present a solid report, only to have it derailed by, “I don’t think these numbers are right.” 

A client questions whether Google Ads is inflating conversions, or a CFO insists revenue must come from the CRM. 

Suddenly, the discussion shifts from strategy to data defense.

Google Ads data doesn't match CRM dataGoogle Ads data doesn't match CRM data

When stakeholders don’t trust the numbers, your report loses its power. You can’t drive action on data that no one believes.

So before building a report, clarify the source of truth. 

A quick litmus test: if you said, “We generated $1 million in PPC revenue yesterday,” what system would leadership check to verify it? 

Whatever they name is your source of truth.

You may never reconcile every dataset perfectly, but alignment matters…


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Last Update: October 13, 2025