Paytm founder and Chief Executive Officer (CEO) Vijay Shekhar Sharma has said that the fintech company will bring back the Paytm Wallet, which ceased operations after the Reserve Bank of India (RBI) shut down Paytm Payments Bank in January 2024.
“I would rather say, as a promise, we will bring the Wallet back home,” Sharma said during the December quarter (Q3 FY26) post-earnings call. However, he did not specify a timeline for the relaunch.
While the company does not believe the product will be as significant for the industry going forward as it was two years ago, it plans to relaunch the Paytm Wallet for “consumer completeness,” Madhur Deora, President and Group Chief Financial Office (CFO) at Paytm, told analysts.
“We want to bring it back because the consumer should have an option. Postpaid is an option. Wallet is an option. But one shouldn’t think of the Wallet as being as sticky, as relevant, or as important today as it was three years ago,” he said.
In 2024, the RBI banned Paytm Payments Bank Limited (PPBL) from accepting new deposits, authorising credit transactions, wallet top-ups (including FASTags), and bill payments. Paytm Wallet also came under the ambit of PPBL.
How is AI Impacting Paytm’s Core Offerings?
In its Q3 FY26 earnings release, Paytm said that AI is enabling the company to expand its core merchant acquisition and loan distribution business. Merchant device subscriptions grew to 1.44 crore in Q3 FY26, compared to 1.37 crore in Q2 FY26 and 1.17 crore in Q3 FY25.
Notably, Paytm’s founder has previously said that the company views AI as a revenue line item.
Meanwhile, revenue from the distribution of financial services grew 34% to Rs 672 crore in Q3 FY26 from Rs 502 crore in the same quarter last year. The growth was driven by higher merchant loan disbursals and continued demand for its wealth products.
Paytm’s financial services business consists of offerings such as loan distribution, business and personal loans, and investment and wealth management services via Paytm Money.
During the December quarter, 7.1 lakh users, including both merchants and consumers, availed loans, equity broking services, and insurance through Paytm.
Paytm Postpaid, Paytm Money as Revenue Line Items
More than a year after halting its Buy Now, Pay Later (BNPL) product Paytm Postpaid, the company relaunched the product as a credit line on UPI in September 2025.
In the post-earnings call, Deora said that Paytm Postpaid has already onboarded 1 lakh customers within three months of the relaunch, with the company targeting Rs 100 crore in monthly disbursals over the next three months.
Meanwhile, Sharma pointed out that the company sees significant upside in its BNPL product and will gradually move towards a credit-led business, anchored by Paytm Postpaid.
Additionally, he said that both Paytm Postpaid and Paytm Money are strategic moats for the fintech firm, aimed at protecting and…
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