You can access the WhatsApp transparency report from here.
WhatsApp banned 72,14,702 Indian accounts between May 1 and May 31, 2026, according to its latest monthly transparency report released under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. Of these, 13,79,438 accounts were proactively blocked before any user complaints were received.
User complaints and action taken: The report shows that WhatsApp received 19,859 user grievances in India during the month but took action on only 399 accounts. Most complaints were ban appeals (10,590), followed by other support requests (8,378), account support (519), safety complaints (210) and product support (162).
WhatsApp restored or banned accounts in response to complaints, including 151 cases involving ban appeals, 244 following other support requests, 3 in account support cases and 1 in product support. WhatsApp did not take action on any of the 210 safety-related grievances and instead directed users to report abuse through its in-app reporting system.
Why complaints may not lead to action: The company said a grievance may not result in action if it relates to account access, feature support, feedback or unsuccessful requests to restore banned accounts or if the reported account does not violate Indian law or WhatsApp’s terms.
The report also states that the Grievance Appellate Committee (GAC) issued 15 orders to WhatsApp during the month, and the company complied with all of them.
While user complaints led to action against a small number of accounts, the report indicates that most enforcement occurred through WhatsApp’s own detection systems rather than the formal grievance process.
Read more:
- MeitY issues notice to WhatsApp over usernames feature, prohibits India roll-out until consultation concludes
- WhatsApp usernames are here: Users can reserve handles before rollout later this year
- Usernames are another dimension of cybercrimes, says MeitY’s S Krishnan. Here’s what we think.
The post WhatsApp bans over 72 lakh Indian accounts in May appeared first on MEDIANAMA.
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