Google’s Martin Splitt and Nikola Todorovic discussed the impact of AI on search, revealing that there’s a new wave of people that are doing things with Google search that is markedly different than in the past and that this is an upward trend.
Martin Splitt noted that AI in search is not new and that it had always been there behind the scenes assisting in the organic search results. It’s only recently that it’s been moved to the forefront where it is now assisting users with increasingly complex multimodal search queries. Funny thing about AI search is that whereas AI plays a role in the background of organic, organic search plays a role in the background of AI search.
Martin asked if AI Search is evolutionary or a revolutionary change:
“Yeah, because I think everyone is talking about AI in search as if it’s a new thing, but it has been there behind the scenes, so to speak, before that.
- So what makes these AI features that people are using now and that are progressively enhancing the search experience for them so different from the features we had before?
- Would you consider these new features revolutionary and completely different from what we’ve been doing so far?
- Or is it more like an evolution of what we have been doing in the past?”
Google’s Nikola Todorovic, Director of Software Engineering at Google Search, answered that it’s revolutionary and that search today is very different from what it was ten years ago. he also noted that current AI-driven search behavior is changing because users are becoming increasingly confident about the kinds of questions that Google is able to answer.
Todorovic replied:
“I think the way they are being used, and I think it is a revolution that they’re speaking of right now. But clearly in the whole process, there’s like small steps. But if you compare search now and search 10 years ago, it’s a very different product. So I would say yes, this is like a big step change and it is absolutely changing the way the users are searching.
So if you think about it, any feature is changing in some way. For example, if you bring like more images, videos, etc, then it is bringing this kind of experience. So people are going more to image search. For example, when we added what we call the image universal blocks on the main page. Now that this new wave is also changing the way the users are searching because they are uncovering that search can actually answer to more complex questions.
And for that reason, we do see that user queries or you call them prompts now, so they’re getting longer. They become more detailed and the average query length is growing.
So we do see the new traffic and this new wave of traffic is a consequence of users being able to see, aha, there is something new I can do over here. That’s from that perspective, it is revolution, but it is obviously a bunch of steps in between that happened and have been improving search all the time.”
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