I had a conversation with an old friend from my WebmasterWorld Forum days about PR marketing for AI search. The friend had contacted me to hear my thoughts about it. The discussion seemed useful, so I rewrote it into an article.

Digital PR Outreach Because Links Matter Less

I used to do PR outreach slash brand marketing for a B2B starting around 2004. But I scaled it up for another company around 2013 because I saw the writing on the wall that links were already on the decline. So my approach grew out of link building, but my intuition was that links did not matter. It was about putting the company in front of ten thousand, twenty thousand, sixty thousand potential customers and doing it in a way that makes it clear that this company solves the problem that these professionals have.

Strategy: Outreach Directly To Potential Customers

What I did was narrowly focus on a specific demographic that strictly lined up with their target customer. So, one typical customer was the head of IT and IT workers at a large corporation. Another demographic was the department manager. Two different demographics that both needed the same solution. So the campaign was split into two parts, one for each demographic.

It was essentially a PR campaign that was focused on identifying associations and organizations. Virtually every industry has an association of professionals. So, what I did was first target the organizations at the national level. The reason is that once you do a project with the national level, getting similar projects done at the state level was ten times easier. You just show them the national level article that featured the company, and the state-level organizations would almost always say yes.

Once you got that state-level project done, getting to yes with the individual chapters at the regional or county level became ten times easier. Each time I got a project done, it put the client in front of thousands of potential customers. Eventually, everyone knew who my client was and getting projects done became easier.

What were these projects?

  • Newsletters
  • Organization magazines
  • Website articles
  • Interviews

Every organization was different. So I would click around and see what they were up to and create the pitch to fit with what they were publishing.

Attribution Is Not Always Possible

This was not about building links, it was about building customers, making money.

And that’s not something that any SEO thirteen years ago would ever consider doing because there isn’t a clear way to track that the client spent X this month and earned Z the next month because of that activity. An SEO would never consider it because there’s no way to directly track the ROI.

You can track some of it with the “how did you hear about us” question. But how will you know if a customer heard of the company because a colleague at a conference who saw the client’s propaganda told them about it?

Not everything can be tracked. That’s why everyone else in SEO did not…


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Last Update: July 8, 2026